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Useful Information


Welcome Policy Summary Document

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Feedback & Complaints

The GCFC Cancellation Policy

Please see the below link regarding our current cancellation policy at The GCFC

We at the GCFC believe everyone has the right to raise complaints and air dissatisfaction about products, services and conduct of providers. Our person-centred service relies on honest and open communication between clients and staff, and Complaints Management is a vital tool in identifying areas for development and continuous improvement.


All complaints are to be forwarded to the “Complaints Officer”, GCFC Director Sarah Turner.

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